Please note that the restocking fee is only for fountain pen which is filled with the ink. We then sell these pens in our outlet store. Hence, we will charge you a nominal restocking fee of 10% to accommodate these repair and shipping charges to manufacturer's repair facility. We want to make sure that all of our customers when they buy from us get a brand new pen which is not used. If you use the cartridges supplied with the pen or if you fill it with ink, then in order for us to resell, we have to send it to the manufacturer's repair facility. When you purchase a fountain pen, it is recommended that you test drive it with dipping the nib in the ink. We are not responsible for the exchange rate differences.įountain pens are special and once filled it is very difficult to resell the item when returned. For international orders, the refund will be made only in US dollars. Please call us to make the FedEx/UPS Return label. If you receive a defective item we send you the shipping label/email return label to send it back to us. We will gladly give you a credit, exchange or refund, less shipping charges. Please enclose a copy of your invoice and include all original packaging and literature. Our return policy day is 45 days from the date of delivery. We are proud of the quality of our products and want you to be fully satisfied with your purchase. When you shop at, we want to make sure that you are fully satisfied. View Customer Feedback from Verified Review Sites.We are thinkers of 100% satisfaction.
We are top rated sellers on all major websites and have included a link for you to review below: To assure authenticity in advance of purchase, the reputation of a seller should be thoroughly vetted. All items originate from the manufacturer, and are carefully inspected upon arrival by a team of trained professionals to ensure quality and authenticity. Please do not hesitate to call us at (800) 808-9928 or +1 (805) 823-8888 if you are not 100% comfortable shopping with us after reviewing the link below.Īll authentic watches and accessories sold by are 100% authentic with all serial numbers intact, and any item purchased will be no different than the same watch purchased at an authorized dealer. Our primary goal at is to ensure that all of our clients have a pleasant shopping experience without having any doubt regarding the authenticity of our products.
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